VIKING APPLIANCES FAQs

Basically, the temperature in the fridge or freezer will always depend on what and how much you have stored in it. 

The following factors can also influence the temperature:

- Too cold / too warm: Check the temperature set. If the appliance is mechanically controlled, please see the operating instructions. 

- Too warm: The door of the appliance is not properly closed.

- Too warm: Ventilation and air extraction are not working adequately.

- Too warm: The ambient temperature does not correspond to the specified climate class.

- Too warm: The appliance door has been opened too often or for too long.

- Too warm: Large quantities of fresh food were placed in the appliance without first activating SuperCool/SuperFrost.

- Too warm: The appliance is too close to a heat source.

- Too cold: The SuperCool/SuperFrost function was inadvertently activated (Only applies to appliances with the SuperCool and SuperFrost function)

The operating instructions provide additional information on setting the temperature.

If none of the items listed above assist you, please contact Liebhercustomer service as soon as possible.

The BioFresh drawer normally has a temperature of just above 32°F (0°C). If this deviates, the setting may have been changed. You can find more information on setting the temperature in BioFresh appliances in the operating instructions

Water droplets on the rear wall in the interior are function-related and completely normal. The appliance is in the defrosting process when this occurs. Water droplets that settle on the rear wall are channeled into the defrost water evaporation tray via the defrost water gutter. Please ensure that the defrost water is able to drain unhindered through the opening of the defrost gutter on the rear wall. 

Please refer to the operating instructions for further information

The switch-on frequency and running time of a fridge or freezer will vary greatly depending on the model. Typically, the running time of energy-saving models is longer and yet the energy consumption is lower. For example, appliances with speed-controlled compressors switch to a lower speed when the refrigeration demand is low. Although this increases the running time, energy is still saved. Please refer to the operating instructions for more information on this topic

Fridges and freezers generate noises that are of a technical nature and cannot be avoided. These include, for example, compressor operating noises, fan noises, flow or injection noises. Noises such as humming, hissing, bubbling, gurgling cannot be avoided entirely and are nothing to be concerned about. You can find more information on this topic in the operating instructions

Liebherr models with a speed-controlled compressor are equipped with a flashing in-operation indicator light.

Please note the following:

• The indicator light flashes every 15 seconds: Your appliance is in operation, which means that everything is fine.

• The indicator light flashes at a different interval: Your appliance is in emergency mode or defective. In this case, please inform your Liebherr customer service.

This may be due to several reasons:

• The appliance is not switched on.

• The door of your appliance was not closed properly and this caused the interior light to switch off after 15 minutes.

• The door magnet is missing and this causes the door closing not being detected. The interior light is switched off after 15 minutes

• The interior light is defective. Please replace it as described in the operating instructions (except for LED lighting).